Privacy Policy
Your privacy is important to us. This policy explains how Heritage Path Aging Solutions collects, uses, and protects your information.
Effective Date: August 10, 2026
Heritage Path Aging Solutions (“Heritage Path,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of the individuals and families we serve. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website or contact us regarding our services.
1. Information We Collect
Depending on how you interact with us, we may collect the following information.
Information You Provide
- Name
- Email address
- Telephone number
- Mailing address
- Information about the individual needing care
- Preferred contact method
- Messages or questions submitted through our website
- Any other information you voluntarily provide
Please do not submit highly sensitive medical information through website forms unless specifically requested.
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visits
- Referral source
- Website usage statistics
This information helps us improve website performance, security, and user experience.
2. How We Use Your Information
We may use your information to:
- Respond to inquiries
- Schedule consultations
- Provide information about our services
- Communicate regarding care requests
- Improve our website and customer experience
- Maintain business records
- Comply with legal obligations
- Protect against fraud or misuse
We do not sell your personal information.
3. Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality and better understand how visitors use our website.
These technologies may help us:
- Remember user preferences
- Measure website traffic
- Improve website performance
- Analyze visitor behavior
You may disable cookies through your browser settings, although some features of the website may not function properly.
4. Sharing Information
We may share information only when necessary to:
- Provide requested services
- Work with trusted service providers who assist our business operations
- Comply with applicable laws or legal processes
- Protect the rights, safety, or property of Heritage Path Aging Solutions or others
We do not sell or rent personal information to third parties.
5. Protecting Your Health Information
Heritage Path Aging Solutions is committed to protecting the confidentiality of the personal and health information entrusted to us. As a provider of non-medical home care services, we recognize the importance of safeguarding sensitive information. If you become a client, information collected as part of your care may be maintained in accordance with applicable federal and state privacy laws, including requirements that may apply to protected health information, as well as our internal confidentiality policies. Submitting information through our website does not establish a caregiver-client relationship.
6. SMS & Phone Communications
By providing your telephone number, you consent to receive phone calls and text messages from Heritage Path Aging Solutions regarding your inquiry, requested services, scheduling, or other service-related communications. Message frequency may vary. Standard messaging and data rates may apply. You may opt out of text messages at any time by replying STOP.
7. Email Communications
We may send emails regarding:
- Your inquiry
- Requested services
- Appointment confirmations
- Educational resources
- Company updates
- Other service-related communications
You may unsubscribe from non-essential marketing emails at any time using the unsubscribe link provided within those communications.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. Although we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
9. Third-Party Websites
Our website may contain links to third-party websites for your convenience. Heritage Path Aging Solutions is not responsible for the privacy practices, content, or security of external websites.
10. Children's Privacy
Our website is intended for adults seeking information regarding aging and in-home care services. We do not knowingly collect personal information from children under the age of 13.
11. Your Privacy Choices
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of information where permitted by law
- Opt out of non-essential communications
Certain information may be retained when required by law or for legitimate business purposes.
12. Equal Opportunity Statement
Heritage Path Aging Solutions provides services without discrimination based on race, color, national origin, religion, sex, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.
13. Accessibility Commitment
Heritage Path Aging Solutions is committed to making our website accessible and usable for everyone. If you experience difficulty accessing any portion of this website or require information in an alternative format, please contact us.
14. Emergency Disclaimer
Heritage Path Aging Solutions provides non-medical home care services. We do not provide emergency medical services. If you are experiencing a medical emergency, call 911 immediately or proceed to the nearest emergency department.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Continued use of our website following any updates constitutes acceptance of the revised Privacy Policy.